Free Outbound shipping on all orders within the Continental USA!
Your order will be shipped UPS SurePost® or USPS depending on the address.(UPS SurePost® is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.)
Orders are processed within 24 Hours of placement. Not including weekends or holidays.
All return shipping is the Responsibility of the Customer.
Please forward all shipping questions to firstname.lastname@example.org. Expedited Shipping: is available for select items shipping from our warehouse direct. Not all items qualify. Please contact us for more information.
REFUSED OR NON-DELIVERABLE PACKAGE
Orders that are refused at the delivery point for any reason, unclaimed, or returned by shipping agency due to an incorrect shipping address (provided by customer) will be subject to a re-delivery charge if you request the package to be re-delivered. UPS levies a surcharge for refused/undelivered packages. You may request a refund less the refused/return delivery charge rather than having the package re-delivered.
International Customers are responsible for any duties and taxes associated with their order. Duties and Taxes are Calculated at checkout based on your address. If you refuse the package at customs and it gets returned to us, we will deduct the associated return fees from your refund.
We do not provide return shipping on international orders. The customer is responsible for any and all return costs. If we made a mistake with your order, please contact us before you ship your order back.
Unfortunately, we are unable to do exchanges for international orders. You will have to send your original order back for a refund and place a new order for the correct size.